FAQ

❓ Knee Massager – Frequently Asked Questions (FAQ)

1. How does the knee massager work?

Our knee massager uses a combination of heat, vibration, and compression to stimulate blood circulation, relax stiff muscles, and relieve joint discomfort.

2. Who can benefit from using it?

It’s ideal for:

  • People with knee pain, stiffness, or fatigue

  • Athletes recovering from workouts

  • Office workers or anyone sitting/standing for long hours

  • Seniors seeking relief from daily wear and tear

3. Is it safe to use every day?

Yes! The massager is designed for safe, daily use. We recommend 15–30 minutes per session, up to 2 times per day.

4. Does it help with arthritis or chronic knee pain?

While it is not a medical device and cannot cure medical conditions, many users with arthritis, tendonitis, or chronic knee discomfort report relief from regular use. Always consult your doctor if you have a serious condition.

5. How long does the battery last?

On a full charge, the knee massager runs for 2–3 hours of continuous use depending on the heat/vibration intensity settings.

6. How do I charge it?

It comes with a USB-C charging cable. Simply plug it into a standard adapter or power bank. A full charge takes about 2 hours.

7. Is it portable?

Yes! It’s lightweight, cordless, and easy to carry. Perfect for home, office, or even travel.

8. What sizes does it fit?

The adjustable straps are designed to fit most leg sizes comfortably.

9. Can I use it on other parts of my body?

This model is specifically designed for knees. Some customers also use it on elbows or calves, but it works best on knees.

10. Does it get hot?

Yes, but it has 3 adjustable heat levels (low, medium, high). The highest setting is warm enough for relief but always within safe limits.

11. How do I clean it?

Wipe the exterior with a soft, damp cloth. Do not submerge in water.

12. Is there a warranty?

Yes! We provide a 1-year warranty against manufacturing defects.

13. What’s included in the box?

  • 1× Knee Massager

  • 1× USB-C Charging Cable

  • 1× User Manual

  • 1× Carry Bag (optional, if included in your offer)

14. Can I return it if it doesn’t work for me?

Absolutely. We offer a 30-day money-back guarantee.