Privacy Policy

📜 Privacy Policy

Effective Date: 20-Aug-2023
Last Updated: 02-Sept-2025

Alivra Medical respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, make a purchase, or use our products and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment details.

  • Non-Personal Information: Browser type, device information, IP address, and website usage data (via cookies or analytics tools).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase or inquiries

  • Improve our website, products, and customer service

  • Send marketing and promotional materials (if you have opted in)

  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

  • Service Providers: Payment processors, shipping carriers, or IT providers who help us fulfill your order.

  • Legal Requirements: If required by law, regulation, or government request.

4. Cookies & Tracking

Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing communications

  • Restrict or object to certain data processing activities

To exercise your rights, contact us at: Alivramedical@gmail.com

7. Data Retention

We keep your personal data only as long as necessary to provide services, fulfill orders, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children’s Privacy

Our website and products are not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 Alivramedical@gmail.com
🏢 Goereesestraat 77, Rotterdam, The Netherlands